Slim & Tall customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

What information we collect, use, and why

We collect or use the following information for scientific or historical research purposes, for statistical purposes or for archiving in the public interest:

• IP addresses
• Website and app user journey information

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Correspondence

Lawful bases and data protection rights

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.

Which lawful basis we rely on may affect your data protection rights, which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website:

• Your right of access — You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
• Your right to rectification — You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
• Your right to erasure — You have the right to ask us to delete your personal information. Read more about the right to erasure.
• Your right to restriction of processing — You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
• Your right to object to processing — You have the right to object to the processing of your personal data. Read more about the right to object to processing.
• Your right to data portability — You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
• Your right to withdraw consent — When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the end of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful basis for collecting or using personal information for scientific or historical research purposes, for statistical purposes or for archiving in the public interest is:

• Legitimate interests — we're collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interest is:

  We use IP addresses and website user journey information (such as pages visited and referring pages) to understand how visitors use our website, identify popular content, and monitor and improve site performance. This information is not shared with any third party. We have a legitimate interest in understanding and improving our website, and this processing does not cause any undue risk of harm, as most visitors cannot be identified from this information alone.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out at the end of this notice.

Our lawful basis for collecting or using personal information for dealing with queries, complaints or claims is:

• Legitimate interests — we're collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interest is:

  When someone contacts us at privacy@slimandtall.co.uk with a query, complaint or claim, we use their name, contact details, and the content of their correspondence to investigate and respond. We have a legitimate interest in being able to communicate with people who contact us and resolve their queries or complaints, and this does not cause any undue risk of harm to the person contacting us.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out at the end of this notice.

Where we get personal information from

• Directly from you

How long we keep information

We keep IP addresses and website user journey information (from access logs) for 90 days. We keep correspondence relating to queries, complaints or claims (names, contact details, and message content) for up to 12 months after the matter is resolved.

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: privacy@slimandtall.co.uk

If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.

The ICO's address:

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complaint

Contact details

Slim & Tall is a trading name of Thayrit Rosas. Email: privacy@slimandtall.co.uk